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Privacy Policy
Last updated: 13 August 2026
Nooble respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect when you visit Nooble.com.au, make a purchase, create an account, subscribe to communications, leave a comment or otherwise interact with our website.
Who We Are
Nooble is an Australian website providing gluten-free products, recipes, reviews, information and other content.
Our website address is nooble.com.au.
Information We Collect
The personal information we collect depends on how you use our website.
When you browse the website, place an order, create an account, contact us or interact with Nooble, we may collect information including:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Account username and account information
- Products viewed, added to your cart or purchased
- Order and transaction history
- Delivery and fulfilment information
- Communications you send to us
- IP address
- Browser and device information
- Website usage and analytics information
- Information submitted through comments, forms or other website features
We only collect information that is reasonably necessary to operate our website, process orders, provide our services and communicate with you.
Online Orders
Our online store operates using WooCommerce.
When you purchase from Nooble, we collect information necessary to process and fulfil your order. This may include your name, billing address, shipping address, email address, phone number, products ordered and order value.
We use this information to:
- Process and manage your order
- Arrange payment
- Pack and deliver your products
- Send order and delivery communications
- Provide customer service
- Process returns and refunds
- Maintain transaction and accounting records
- Prevent fraudulent or unauthorised transactions
- Meet our legal, tax and regulatory obligations
Our online store may also use cookies and other technologies necessary to operate features such as your shopping cart, checkout and customer account.
Payment Information
Payments made through our website are processed by third-party payment service providers.
Nooble does not store or retain your full credit or debit card details.
Your payment information is provided to the relevant payment processor to authorise and process your transaction. The payment provider may collect and process information in accordance with its own privacy policy and security requirements.
We may retain information relating to the transaction, such as the amount paid, payment status, payment method, transaction reference and information required for accounting, refunds and order management. This does not include your complete card details.
Shipping and Delivery
When you place an order, we may provide information such as your name, delivery address, phone number, email address and relevant delivery details to postal, courier, freight or fulfilment providers where necessary to deliver your order.
These providers may process your information for purposes including delivery, tracking and delivery notifications.
Customer Accounts
If you create an account with Nooble, we may store the personal information you provide in your user profile and information associated with your orders.
You may be able to view or update certain account information by logging into your account.
Website administrators may also access account information where necessary to operate the website, manage orders and provide customer support.
Comments
When visitors leave comments on the site, we collect the information shown in the comments form as well as the visitor’s IP address and browser user agent string to assist with spam detection and website security.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you use that service. If your comment is approved, your profile picture may be publicly visible alongside your comment.
Media
If you upload images to the website, you should avoid uploading images containing embedded location information (EXIF GPS). Visitors to the website may be able to download images and extract embedded location information.
Cookies
Nooble uses cookies and similar technologies to operate the website and online store, remember preferences, understand how visitors use the website and provide features such as shopping carts and customer accounts.
Cookies may be used to:
- Keep products in your shopping cart
- Operate the checkout process
- Remember account and login information
- Remember website preferences
- Understand website traffic and usage
- Help maintain website security
- Support analytics and other website functionality
If you leave a comment, you may choose to save your name, email address and website in cookies so that you do not have to enter these details again when leaving another comment.
When you log in, cookies may be used to save your login information and display preferences. Selecting “Remember Me” may keep you logged in for a longer period.
You can control or disable cookies through your browser settings. However, disabling certain cookies may prevent parts of the website or online store from working correctly.
Analytics
We use Google Analytics to help us understand how visitors find and use Nooble.
Analytics services may collect information such as pages visited, approximate location, device and browser information, interactions with the website and how visitors arrived at the site.
This information helps us understand website performance and improve our content, products and services.
Email Marketing
If you subscribe to our newsletter or marketing communications, we may provide your name, email address and relevant subscription information to a third-party email marketing provider that manages and sends communications on our behalf.
You can unsubscribe from marketing emails at any time using the unsubscribe link contained in our emails.
Transactional communications relating to an order, account, delivery, refund or other service may still be sent where necessary.
Embedded Content From Other Websites
Pages and articles on Nooble may include embedded content such as videos, images, social media content or other material from third-party websites.
Embedded content may behave in the same way as if you visited the third-party website directly. Those websites may collect information about you, use cookies and monitor your interaction with their content.
The privacy practices of those third parties are governed by their own privacy policies.
Who We Share Your Information With
We do not sell your personal information.
We may share personal information with trusted third parties where reasonably necessary to operate Nooble and provide our services, including:
- Payment processors
- Banks and financial service providers involved in processing transactions
- Postal, courier and delivery providers
- Website hosting and technology providers
- WooCommerce and associated ecommerce services
- Email marketing providers
- Analytics providers
- Spam prevention and website security services
- Professional advisers such as accountants where required
- Government, regulatory or law enforcement authorities where required by law
We only provide information that is reasonably necessary for the relevant service or purpose.
Overseas Processing of Information
Nooble is based in Australia. Some third-party services we use may operate or store and process information on servers located outside Australia.
Where we use overseas service providers, your information may be processed in countries with privacy laws that differ from Australian privacy laws.
We take reasonable steps when selecting service providers to use reputable organisations with appropriate privacy and security practices.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by law.
Order and transaction information may be retained for accounting, taxation, legal, fraud prevention, warranty, refund and business record-keeping purposes.
If you leave a comment, the comment and associated metadata may be retained indefinitely so that we can recognise and approve follow-up comments and maintain the website’s comment history.
Customer account information may be retained while your account remains active and for an appropriate period afterwards where required for legal, administrative or security purposes.
Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
We use website security measures and reputable third-party service providers to help protect customer and transaction information.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Your Rights
You may contact us to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate or outdated personal information
- Request deletion of personal information where appropriate
- Unsubscribe from marketing communications
- Ask questions about how your personal information is handled
- Make a privacy-related complaint
There may be circumstances where we are required to retain certain information for legal, taxation, accounting, security or administrative purposes even after a deletion request.
Australian Privacy
We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and Australian Privacy Principles where they apply to us.
If you have a concern about how your personal information has been handled, please contact us so that we can investigate and respond.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, ecommerce services, third-party providers or legal obligations.
The latest version will be published on this page with an updated revision date.
Contact Us: If you have any questions about this Privacy Policy, please contact us here.